Setting up automation of all tasks and assignments for the b2b sales and service department.
amoCRM is narrowly focused on sales departments and this is at the level of ideology.
There are CRM systems where everything about everything is crammed with a huge number of functions that seem to be suitable for everyone, but at the same time they are certainly inferior in details when compared with niche products.
We have a narrower product and it is absolutely more technologically advanced in its niche read more
For many owners of small companies, they want to have everything in one product, because it seems to them that they will be able to save on costs in this way.As a result, instead of narrowly sharpened professional tools, divisions receive
a hybrid with an ever-lagging unfinished functionality that is constantly lagging behind in development compared to their cheap counterparts. We are not trying to satisfy all departments of the company. We solve a specific task: customer base, customer communications, CRM sales. In the niche of sales organization, today, we are the best.
Evaluate the effectiveness of the work
The implementation of an industry-specific solution will allow managers to evaluate the performance of their subordinates, to see summary reports on any of the areas, be it sales, service or marketing.
Monitor the efficiency of the service department
Automation of setting tasks and monitoring the fulfillment of maintenance obligations after the delivery of equipment: in the context of service, warranty and post-warranty service within the framework of approved obligations and work regulations.
Control of the organization of project sales
Each sale of equipment is unique, has clear start and end dates. The CRM system visualizes each stage of the sale with the assigned responsible person at the appropriate stage and allows you to assess the degree of effectiveness of the entire cross-functional team at any time.
Analyze team interactions when working with a Lead
The system will reflect how long the specification approval process takes
How long does the contract approval process take
How many employees are involved in the preparation of the proposal
What is the cost of preparing a CP
Control of the organization of object sales
The system records the relevant stages and the history of communication with all interested parties who may be around a particular object.
It is possible to manage the potential of objects, the portfolio of objects and the customer base.
Focus on the key parameters of the sales department
The entire history of communication with the client is saved online
Analyze and manage the calendar of sales managers and each Lead individually
Get sales analytics at any time
Pipeline for B2B Sales department
Let's create a Pipeline and segment the sales process into the required number of stages. In b2b sales, the conclusion of a contract can last from several months to several years. Pipeline allows you to evaluate the effectiveness of employees at each stage. At any time, you can analyze the current implementation of the plan, the number of Leads that are in the works and the amount that can be counted on in case of successful negotiations.
The use of amoCRM in b2b sales increases the chances of a successful sale, since the system provides maximum interaction with the client thanks to built-in sales and marketing tools, as well as through email, sms, ip telephony, messengers, etc. Also, CRM will remind employees about calls, meetings, presentations, to increase the chances of successful completion of the sale. The company's management in the CRM system can assess the current state of affairs and make adjustments to the sales strategy.
Implementation project content and stages
We investigate the sales department, analyze all business processes, draw up a technical task and a project map, We implement and integrate services, prepare regulations and train employees, accompany, advise and provide support
Do you have a project to discuss?
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